Experience the Extraordinary. Every Stay, Every Time.
Located in the heart of Birmingham, Michigan, The Townsend Hotel is a 150-room boutique luxury property that offers exceptional service, world-class amenities, and luxurious accommodations. Opened in 1988, our hotel has been consistently ranked as one of the top hotels in the region, earning several awards and accolades, including Travel + Leisure's Best Hotel in Michigan and Conde Nast Traveler's Top 15 Hotels in the Midwest.
Upscale Accommodations
Our luxurious guest rooms and suites are exquisitely adorned with fine furnishings, elegant appointments, and extravagant fabrics. Whether you're looking for a romantic getaway or a business trip, our spacious rooms and suites offer comfort, convenience, and outstanding service.
Dine at Rugby Grille
Savor the flavors at Rugby Grille, our award-winning restaurant that offers an array of delectable appetizers, entrees, and tempting desserts in a classic setting that makes for an exclusive, yet personal, dining experience. Our restaurant is Forbes recommended and a must-visit destination for foodies and connoisseurs alike.
Meetings and Events
At The Townsend Hotel, we understand the importance of holding successful events and conferences. Our state-of-the-art event facilities feature modern amenities, comfortable seating, and plenty of natural light. Whether you're hosting a corporate meeting, wedding, or social gathering, our expert event planners will work closely with you to ensure a seamless and successful event.
Services and Amenities
From pillow-top mattresses and plush linens to complimentary high-speed internet and 24-hour fitness center, we've thought of everything to make your stay with us comfortable and relaxing. Enjoy a range of amenities, including a shuttle service, complimentary bottled water, and a 24-hour room service menu.
Community Partnerships
At The Townsend Hotel, we believe in giving back to the community. We partner with local businesses, such as Vanker Saad Dentistry, to offer exclusive services and packages to our guests.
Awards and Accolades
Our hotel has received numerous awards and accolades, including AAA Four Diamond and Forbes Travel Guide Four-Star ratings. We're also proud to have been recognized by Travel + Leisure, Conde Nast Traveler, and Wine Spectator.
Frequently Asked Questions
We've compiled a list of frequently asked questions to help you plan your stay with us. From parking and internet access to smoking policies and room reservations, we've got you covered.
Hotel Experiences
Positive Reviews
The hotel's staff, particularly Romero, were praised for their exceptional service, kindness, and attentiveness. The hotel's location, comfort, and cleanliness were also commended. Many guests appreciated the hotel's luxurious feel, beautiful rooms, and excellent customer service.
Negative Reviews
Some guests experienced issues with noise, including loud DJ music and cigar smoke. Others were disappointed with the quality of food, particularly breakfast, and the lack of attention to detail in the presentation. Additionally, some guests had issues with room service and front desk response to concerns.
Room and Amenities
Guests praised the comfort and charm of the rooms, including the suites with separate living rooms and wet bars. The hotel's valet parking and room service were also appreciated.
Dining Experiences
The hotel's banquet food and cocktail hour were commended, while others were disappointed with the quality of breakfast and the presentation. The ballroom events were praised for their top-notch food, service, and overall experience.
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