At Alexander's Floral Designs, we are proud to be the preferred florist for University Hospitals and The Cleveland Clinic. Our team of expert florists is dedicated to providing exceptional service and stunning floral designs for any occasion. With our wide range of services, including signature floral design, subscription services, and private classes, we cater to a variety of clients, from private residences to editorial styling.
Our story began with a passion for flowers and a commitment to quality and customer service. Over the years, we have built a reputation for creating beautiful and unique floral arrangements that exceed our clients' expectations. Our expertise, combined with our attention to detail, ensures that every bouquet and arrangement is a true masterpiece.
Our Services
At Alexander's Floral Designs, we offer a range of services to suit your needs:
- Signature Floral Design: Our expert florists create stunning floral arrangements for private residences, events, and corporate clients.
- Subscription Services: Stay connected with loved ones with our regular flower delivery service.
- Private Classes: Join one of our workshops or private classes to learn the art of floral design.
- Intimate Events: Let us help you create unforgettable memories with our customized event services.
What Sets Us Apart
At Alexander's Floral Designs, we take pride in our:
- Quality Flowers: We source the freshest, highest-quality flowers from around the world to ensure that every arrangement is a true masterpiece.
- Expert Florists: Our team of experienced florists is dedicated to providing exceptional service and creating one-of-a-kind floral designs.
- Personalized Service: We take the time to understand your unique needs and preferences to ensure that every arrangement is tailored to your specifications.
What Our Customers Say
Don't just take our word for it - our customers rave about our services:
- "Beautiful flower arrangements! My mother-in-law loved the Valentines Day flowers and the price was right. I've slipped your info into my husband's wallet and briefcase. Lol!" - Ashley M., Cleveland, OH
- "The first time I purchased from here was because after calling around and reading Yelp reviews, Alexander's seemed like the best option for good quality and fair prices. I came back for a second time because the flowers the first time were absolutely beautiful, and lasted a super long time. Excellent quality." - Erin C., Cleveland, OH
- "Friendly service and good selection. I'm a fan and will go there whenever I need flowers." - Geoff P., Cambridge, MA
- "Absolutely wonderful. They are so helpful, they went out of their way to deliver flowers with very short notice. And the flowers are beautiful. Highly recommend." - E.T., New York, New York
Overall Experience
The reviews highlight a mix of positive and negative experiences with Alexander's Floral Designs. While some customers were extremely satisfied with the services, others faced issues with communication, pickup, and response times.
Positive Aspects
- Beautiful Arrangements: Many reviewers praised the beautiful and unique floral arrangements created by Alexander's Floral Designs.
- Helpful and Knowledgeable Staff: The staff, particularly the owner Mary, were commended for their friendly, helpful, and knowledgeable service.
- Accommodating: The florist was accommodating to special requests and went above and beyond to ensure customer satisfaction.
Negative Aspects
- Poor Communication: Some customers experienced poor communication, including unreturned phone calls and rude responses.
- Pickup Issues: One customer had a negative experience with pickup, waiting 45 minutes and being told they had only 15 minutes to pick up their order.
- Allergy Concerns: Another customer's allergy concern was ignored, and they did not receive a response to their inquiry.
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